Unfortunately, on one occasion she tripped on a piece of raised paving and suffered a nasty fall which resulted in a blow to her head and unpleasant facial injuries. An ambulance was called and Mrs R was treated in the local hospital.
Fortunately, Mrs R’s son and daughter in law lived locally, and returned to the scene later in the day to see what had caused her to fall. The photos they took helped prove that the fall was not due to Mrs R’s age or agility, but down to the condition of the unfinished paving, which was in the process of being repaired by a contractor.
Mrs R contacted comercrawley, who secured compensation from the contractor without the need to go to court. In addition to her injuries, the compensation covered her broken spectacles and other out of pocket loss and expenses.
Mrs R said: “I had never been involved in anything like this before and as such it was good to have such expert help and personal service.
“My case was dealt with by Ian Comer and nothing was too much trouble. He took the time required to explain things fully by letter and phone.
“The fact that we never met face to face because of the distance between comercrawley’s office and where I live did not matter at all.
“I was also very pleased with the amount of compensation I received.”
Ian Comer added: “Mrs R is a very nice lady whose life was blighted for quite some while by this incident. It affected her confidence for a considerable period after the event, but I’m pleased to say that eventually she was able to resume to walking into town from her home.”
29.03.2011
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