Mr W fell around 15’ onto the concrete floor below and suffered a number of injuries, the most serious of which was shattering his left ankle.
Since then Mr W has had a series of operations to attempt to rebuild the ankle, involving metal plates and a cage round the ankle. Sadly, despite extensive medical treatment and surgery, he has been left with permanent damage to the ankle and limitations in his mobility.
Mr W was advised to contact comercrawley by a friend whose son had been injured in a motorcycle accident and was impressed with the service provided by comercrawley.
Mr W, whose case has been dealt with by Emma Crawley, said: “Emma has been helpful and friendly throughout and has gone to great lengths to explain things fully and clearly."
One of the side effects of the incident was that Mr W suffered a series of disturbing and unpleasant flashbacks. “Emma arranged for me to meet a psychologist to help me deal with the flashbacks. In fact, comercrawley arranged consultations with a number of specialists and I didn’t have to pay a penny,” Mr W said.
“They also arranged for me to have an automatic car because I could not drive my manual one – all at no cost to me.”
Emma Crawley said: “Mr W is a lovely man whose life has been blighted by what has happened to him, through no fault of his own.
“He has not been able to return to work but I’m very pleased to say that we have recently settled his claim for a substantial sum.
“We issued proceedings on Mr W’s behalf and they reached an advanced stage before a settlement could be negotiated.”
Mr W concluded: “As a bricklayer I’ve never had to deal with anything like this before, so it was really important to have someone who took as much time as necessary to explain how the process of making a claim works.
“I would have no hesitation in recommending comercrawley to anyone who is unfortunate enough to find themselves in a similar position.”
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